Privacy Policy

What We Collect and When

When you use the contact form on the site, you submit your name, email address, and the message you write. This information is collected only at the moment you voluntarily press send. Every web server automatically records technical details each time a page loads. This includes your IP address, browser type and version, and which pages you view on the platform. These records are created without any extra action from you.

How Long Records Are Kept

Contact form messages and our replies are retained for as long as needed to complete your request, then deleted. This is typically a few weeks unless a longer period is required by law. Server logs are kept for a rolling period of up to six months. After that, they are automatically overwritten or deleted. We never keep any record longer than its purpose requires.

Who We Share Data With

We share data only with analytics and hosting providers who act strictly on our instructions. These companies help us understand site performance and keep the platform online. They are not allowed to use your data for their own purposes. Your personal information is never sold, rented, or traded to third parties. We do not share it with advertisers, marketing networks, or any other organisation outside of the technical partners named above.

How to Request Your Data or Ask for Deletion

If you want a copy of the personal data we hold about you, simply send a request through the contact form on the site. We will respond within the timeframe required by Malaysian personal data protection law. To have your data deleted, use the same contact form and make your request clear. We will erase all relevant records unless we are legally obliged to keep them. No fee is charged for these requests.

Cookies and What Happens If You Turn Them Off

The site uses cookies to keep your session stable and to remember your language preference (English or Bahasa Malaysia). These are functional cookies, not tracking ones. If you disable cookies in your browser, certain features may not work correctly. For example, the site might not remember your language choice between visits. You can still browse the platform, but the experience may be less convenient.

Why We Hold This Information

Contact form submissions are held solely to reply to your enquiry or request. Without your name and email, we cannot respond to you personally. Server logs help us maintain the site's security, diagnose technical problems, and understand general traffic patterns so the lobby runs smoothly. We do not use this data to identify you beyond what is necessary for these operational purposes.

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